Terms & Conditions

Effective Date: 1st June 2025
Business Name: ClinicPilot
Contact Email: admin@clinicpilot.uk

1. Acceptance of Terms

By accessing or using the ClinicPilot website or services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of those changes.

2. Eligibility to Use This Website

You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use our services. If you are accessing the site on behalf of a business or organization, you confirm that you have the authority to bind them to these Terms.

3. Services Offered

ClinicPilot provides AI automation services, including chatbot development, voice agent deployment, and support for healthcare and cosmetic clinics. We may update, modify, or discontinue services at our sole discretion, with or without notice.

We make no guarantees of specific outcomes or results, and availability of certain features or tools may change.

4. Payment and Fees

Our standard subscription fee is £999.99 per month, plus a one-time setup fee of £99.99.
All payments are processed via secure third-party providers.
Subscriptions are billed monthly in advance.
Late or failed payments may result in service interruption.

We reserve the right to change our pricing with advance notice.

5. Cancellation and Termination

You may cancel your subscription at any time with 30 days’ written notice.
We reserve the right to suspend or terminate accounts that breach these Terms or misuse our services.
No refunds will be issued for the remaining period of a cancelled billing cycle.

6. Intellectual Property

All content on this website, including logos, text, software, and designs, are the property of ClinicPilot or its licensors and are protected by copyright, trademark, and intellectual property laws.

Clients may not reproduce, copy, modify, or distribute our materials without prior written permission.

7. User Conduct

You agree not to:

Use the website for any illegal or unauthorized purpose.
Attempt to gain unauthorized access to our systems.
Copy, modify, or reverse engineer any of our services.
Misuse our chatbot or voice agent systems for spam or unethical purposes.

We may suspend or terminate access for any misuse or breach of these Terms.

8. Warranties and Disclaimers

Our services are provided “as is” and “as available.” We do not guarantee that our site or services will be error-free, uninterrupted, or secure.

ClinicPilot makes no warranty or representation regarding:

The accuracy of content produced by AI systems
The fitness of services for a particular purpose
The performance or results achieved by using our solutions

9. Limitation of Liability

To the maximum extent permitted by law, ClinicPilot shall not be liable for any indirect, incidental, or consequential damages, including loss of revenue, data, or business opportunities.

In no event shall our total liability exceed the total fees paid by you in the 3 months preceding the claim.

10. Third-Party Services

We may integrate with or rely on third-party platforms (such as chatbot platforms, calendar systems, or CRMs). We are not responsible for the practices, reliability, or availability of third-party services.

11. Privacy

Use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact: